Payment of Water Bills

Pozorrubio Water District – Primewater office and Bayad Center Branches are the collecting centers for all concessionaires. Payment of water bills are transacted in these collection facilities while new service connection fees, reconnection fees and all other requests that entail service fees/charges are performed within the POWAD office. Official receipts or payment validation are issued for any monetary exchanges between client and POWAD or Bayad Centers.

RULES ON PAYMENT OF BILLS

  • The First Come First Serve policy shall be enforced at the Office. Special lanes for Senior Citizens (SCs), Persons with Disabilities (PWDs) and pregnant women shall be provided.
  • POWAD-PWPOZORRUBIO does not accept partial or one (1) month payment for concessionaires with two (2) months arrears. The on-time payment of concessionaires is encouraged to help in the improvement of the water supply, services, and programs for the people of POZORRUBIO.
Office or Division: Commercial Division
Classification: Simple
Type of Transaction: G2C – Government to Citizen G2G – Government to Government G2B – Government to Business
Who may avail: Registered concessionaires of Pozorrubio Water District / Primewater Pozorrubio

CHECKLIST REQUIREMENTS

WHERE TO SECURE

For office payments: Statement of Account If no/lost water bill – account name or number secured from Customer Service Meter Reader
For Payment Centers: Statement of Account or SMS reminders (Only accounts without arrears are accepted at payment centers) Meter Reader / Client
For Payment of water bills with taxes withheld: BIR Form 2307 (Additional BIR form 2306 for government agencies.) BIR    

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

A.   Payment within PrimeWater / POWAD Office  
1.    Proceed to the teller and present your water bill statement Receive and review the customer billing   1 minute Teller
2.    Pay the amount due and receive official receipt Receive payment, issue official receipt and give change if necessary Amount Due – Water Bill + 12% VAT 2 minutes Teller
     TOTAL:   3 minutes  
B.   Payment thru Bayad Center  
1.    Proceed to the teller and present SOA.        
2.    Pay the amount due and receive payment validation in Bayad Center Transaction Form   Amount = Water Bill + 12% Vat Convenience Fee =  per transaction    
     TOTAL:          

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